Kuzem House KVKK Policy

1. Introduction

At Kuzem House, we are committed to protecting your personal data and respecting your privacy. This KVKK Policy outlines how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Law (KVKK) in Turkey.

2. Data Controller

Kuzem House is the data controller responsible for the processing of your personal data. You can reach us at:

• Address: [Your Company Address]
• Email: [Your Company Email]
• Phone: [Your Company Phone Number]

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To facilitate the order process and deliver products to our customers.
• To improve our products and services.
• To provide customer support and handle inquiries.
• To send marketing communications and promotional offers (with your consent).
• To comply with legal obligations.

4. Types of Personal Data Collected

We may collect the following types of personal data:

• Identity Information: Name, surname, and contact details.
• Address Information: Delivery address and billing address.
• Payment Information: Credit card details and payment history.
• Usage Data: Information about how you use our website and services.
• Communication Data: Any communications you have with us.

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Your explicit consent for specific purposes.
• The necessity of processing for the performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests, provided that your rights do not override those interests.

6. Data Sharing and Disclosure

We do not share your personal data with third parties without your consent, except in the following circumstances:

• With service providers who assist us in our operations (e.g., delivery services, payment processors) under strict confidentiality agreements.
• When required by law or to comply with legal obligations.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under KVKK

You have the following rights regarding your personal data:

• The right to access your personal data.
• The right to request the correction of inaccurate data.
• The right to request the deletion of your personal data.
• The right to restrict or object to the processing of your personal data.
• The right to data portability.

To exercise your rights, please contact us using the information provided above.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our staff is trained in data protection and confidentiality.

10. Changes to This Policy

We may update this KVKK Policy from time to time. Any changes will be communicated on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this KVKK Policy or how we handle your personal data, please contact us at:

• Email: [Your Company Email]
• Phone: [Your Company Phone Number]

Make sure to fill in the placeholders with your company's actual contact details and address. It’s also recommended to have a legal professional review the document to ensure compliance with local laws and regulations.